Question 1

How much do real estate agents charge in Perth?

Accepted Answer

Perth real estate agents charge 2.44 % commission on average . Here's the real cost breakdown: Traditional Agent Costs (Perth median $842,000 home): Agent commission: 2.44 % = $20,545 Plus GST (10%): $2,054 Plus marketing costs: $3,000-$5,000 Total cost: $25,599 - $27,599 KeyHive Flat Fee Alternative: KeyHive fixed-fee service: $4,000 (including GST, all services included) Optional: realestate.com.au listing (~$2,000) Total cost: $4,000 - $6,000 Potential savings: $18,599 based on Perth median home value of $842,000 vs 2.44% commission.

Question 2

Do I have to pay anything upfront?

Accepted Answer

The only upfront cost is the optional realestate.com.au listing. Cost breakdown: KeyHive agent fee ($4,000): Paid at settlement only — when your property actually sells realestate.com.au listing ($1,179–$2,500): Optional, paid upfront, varies by suburb. This is the only upfront cost and goes directly to realestate.com.au at their standard rate Photography, home opens, negotiation, social media: All included in the agent fee — no separate charges If you choose not to list on realestate.com.au, there is genuinely nothing to pay upfront. Our agent fee is only charged when your property sells.

Question 3

Do I need a real estate agent to sell my property in Perth?

Accepted Answer

Legally? No. You do not need a traditional real estate agent to sell property in Perth. Practically? You need professional guidance. What you actually need: Legal compliance: Proper contracts and WA law requirements Market expertise: Accurate pricing and positioning Professional documentation: Contract generation and legal processes Negotiation support: Experienced guidance through offers Settlement coordination: Transaction management KeyHive provides all of this through licensed professionals for a fixed fee instead of a commission. You get: Licensed real estate agent (Lauren Mijatovic) as your dedicated professional Legal compliance and proper contracts handled for you Professional photography, home opens, and marketing Transparent fixed fee instead of percentage commission Potential savings of $18,599 based on Perth median ($842,000) vs 2.44% commission

Question 4

What are the alternatives to traditional real estate agents in Perth?

Accepted Answer

Several alternatives to traditional commission-based agents exist in Perth: 1. For Sale By Owner (FSBO): Completely legal in WA - no agent required by law Save full commission but handle everything yourself Risk: Legal issues, pricing errors, negotiation challenges 2. Flat Fee Listing Services ($89-$799): List on realestate.com.au and Domain at low cost Limited support - mostly just advertising You handle viewings, negotiations, contracts yourself 3. Discount Brokers (1-2% commission): Reduced commission but still percentage-based Often limited service or inexperienced agents May lack professional support when you need it 4. Fixed-Fee Full-Service Agents (like KeyHive): Licensed professionals charging a fixed fee, not commission Full service: photography, home opens, contracts, negotiations, settlement Same professional service as traditional agents, fair pricing See our pricing page for KeyHive's specific costs

Question 5

What exactly is KeyHive?

Accepted Answer

KeyHive is a licensed real estate agency that charges a fixed fee instead of a percentage commission. We're based in Western Australia and provide full-service real estate support—professional photography, home opens, negotiation, contract management, and settlement coordination. The difference? You pay a fair, fixed price for that service. Not 2.44% of your home's value. Licensed professionals. Full service. No commission.

Question 6

How is KeyHive different from a traditional real estate agent?

Accepted Answer

We're a licensed real estate agency—same qualifications, same professional service. Here's what makes us different: Fixed fee, not commission: You pay a set price for a defined service, not a percentage of your home's value We come to you: No expensive office to maintain means lower overheads and lower fees for you Purpose-built technology: We built our own dedicated software to deliver faster, better outcomes for sellers WA-wide service: Our technology means we can provide the same quality service across all of Western Australia Same full service: Photography, home opens, negotiation, contracts, settlement—all handled by us Pay at settlement: Our fee is only charged when your property actually sells On a Perth median home ( $842,000 ), you could save $18,599 compared to a traditional agent's commission.

Question 7

How do I get started?

Accepted Answer

Getting started is simple: Get a free property appraisal Choose your service: Selling, Buying, or Both (Downsizer Buy+Sell Package) Meet your dedicated agent. Lauren comes to you for listing appointments We handle everything through to settlement Stuck? Call us. We'll walk you through it.

Question 8

Which areas does KeyHive cover?

Accepted Answer

Western Australia, with a focus on Greater Perth and surrounding regions. We handle residential properties, land, and rural properties. Our team knows WA market conditions and regulatory requirements inside out.

Question 9

How quickly can I get my property listed?

Accepted Answer

We can have your property listed within days of your listing appointment. How it works: Lauren visits your home for a listing appointment—we come to you Professional photographer takes photos, drone shots, and floorplan We prepare your listing description and marketing materials You review and approve everything before it goes live Optional: Add realestate.com.au for maximum exposure Questions at any stage? Pick up the phone and call us. We'll walk you through it.

Question 10

What does a fixed-fee agent actually do?

Accepted Answer

We handle the complete property sale process for a fixed price instead of a percentage commission: What's included: Same licence: Regulated by DMIRS, same credentials as any WA agent Professional photography: Photographer, drone, floorplan, signboard—all organised by us Home opens: Hosted by licensed agents, unlimited until sold Expert negotiation: We handle all buyer communications and counter-offers Contracts and settlement: Full transaction management through to keys Paid at settlement: Only when your property actually sells We charge a fixed $4,000 instead of 2.44% of your sale price. Full service, transparent pricing.

Question 11

Who is Lauren Mijatovic and the KeyHive team?

Accepted Answer

Lauren Mijatovic is KeyHive's Principal Agent. She's your dedicated agent throughout the entire selling process—from the first phone call to settlement day. Lauren's credentials: Licensed Professional: Licensed real estate agent in both Western Australia and Queensland Personal Service: She comes to your home for listing appointments—no office visit required Always Available: Call her directly with questions at any stage of the process Hands-On: Personally manages your sale from listing through to settlement Perth Market Expert: Deep understanding of WA property markets, suburbs, and regulations Lauren is your agent throughout the entire process. Same person, start to finish. All for a flat $4,000 fee (Founding Members Special - save $4,000). No commission.

Question 12

How much does KeyHive cost?

Accepted Answer

KeyHive offers transparent flat-fee pricing. No percentage commissions, no hidden costs: Selling Service: $4,000 Founding Members / $8,000 standard: Lauren Mijatovic as your dedicated agent, start to finish Professional photography, drone, floorplan, signboard included Unlimited home opens until sold, expert negotiation, social media campaign End-to-end transaction management through to settlement Only paid at settlement when your property sells Buyer's Agency Service: $4,000 Founding Members / $8,000 standard: Dedicated buyer's agent representing your interests Professional property search and market analysis Expert negotiation to secure best price and terms Only paid at settlement when you successfully purchase Buy+Sell Package (Downsizer): $6,000 Founding Members: Both selling and buying services with one dedicated team Coordinated settlement timing, no bridging finance needed Save $2,000 compared to booking services separately Check our Pricing page for complete details. WA homeowners could save up to $18,599 compared to traditional agent commissions (based on Perth median of $842,000).

Question 13

Is KeyHive available across Australia?

Accepted Answer

KeyHive is a licensed real estate agency based in Western Australia, expanding nationally. Our licensed professionals and services comply with the specific real estate regulations of each state we operate in, ensuring full legal compliance and professional standards.

Question 14

When do I pay KeyHive fees, and what about hidden costs?

Accepted Answer

Payment timing is simple and fair: $4,000 agent fee: Only paid at settlement when your property successfully sells realestate.com.au listing: Only upfront cost (suburb-specific, e.g., $1,373 for Hammond Park) All other optional services: Paid at settlement when you sell No sale, no fees: If your property doesn't sell, you pay nothing except realestate.com.au listing (if used) Hidden costs you should know about (not KeyHive fees): Settlement agent fees: $800+ (required by WA law - we'll connect you with trusted professionals) Government charges: Transfer fees, registration costs (buyer pays most government fees) Penalty interest: 9% per annum if settlement delays occur (typical WA contracts) Capital gains tax: May apply for investment properties (not your main residence) We'll connect you with settlement agents and explain all costs upfront. No surprises, complete transparency.

Question 15

What happens with settlement and timeline?

Accepted Answer

WA settlement process made simple: Typical timeline: Settlement in WA usually takes 30-90 days from contract signing, with 6 weeks being common. We'll help you set realistic expectations based on your situation. KeyHive's role: Settlement agent connection: We connect you with trusted, licensed settlement agents who handle the legal process Timeline coordination: Our team helps coordinate timing between all parties Process guidance: We explain each step and keep you informed throughout Problem solving: If issues arise, we're here to help find solutions quickly Important: WA contracts typically include 9% penalty interest for settlement delays, so we ensure everyone meets their deadlines. Our professional coordination helps prevent costly delays.

Question 16

How does KeyHive help me sell my property?

Accepted Answer

We handle the whole process for you—just like a traditional agent, but at a fixed fee: Listing appointment: Lauren comes to your home to discuss your property, the market, and your goals. Professional photography: We organise the photographer, drone, floorplan, and signboard. Marketing: We write the description, prepare the listing, and manage advertising (including realestate.com.au if you choose). Home opens: Licensed agents host unlimited opens until your property sells. Buyer enquiries: We handle all buyer communications and qualify interested parties. Negotiation: Expert negotiation on your behalf to get the best price and terms. Contracts and settlement: Full transaction management through to the handover of keys. You stay in control and we keep you informed at every step. Call us any time with questions. Potential savings of $18,599 versus traditional commission.

Question 17

Will my listing look professional with KeyHive?

Accepted Answer

Absolutely. Your listing will look as professional as any traditional agent's—because it's prepared by the same calibre of licensed professionals: Professional photographer takes high-quality photos, drone shots, and a floorplan of your property. We write a compelling property description that highlights your home's best features. Virtual staging available for empty rooms to help buyers visualise the space. Professional signboard installed at your property. Listings meet industry best practices and look polished on all advertising portals. We handle all the marketing preparation—you just review and approve before it goes live.

Question 18

What about professional photography, open houses, and negotiations?

Accepted Answer

All included in your $4,000 fixed fee: Professional Photography: Professional photographer, drone shots, floorplan, virtual staging, and signboard Home Opens: Unlimited home opens hosted by licensed agents until sold, with buyer qualification and detailed feedback Expert Negotiation: Licensed agent handles all buyer communications, counter-offers, and strategic pricing Social Media Campaign: Targeted Facebook and Instagram advertising to reach qualified buyers Settlement Support: Complete contract management through to settlement Everything is included in the flat fee. No hidden extras, no commission, paid only at settlement.

Question 19

Can I advertise on realestate.com.au through KeyHive?

Accepted Answer

Yes! We can list your property on realestate.com.au for maximum exposure to buyers across Australia. How the realestate.com.au listing works: 11.5 million monthly visitors: Australia's largest property advertising portal Transparent pricing: Suburb-specific rates passed through at cost (e.g., $1,373 for Hammond Park). You know exactly what you'll pay before committing We handle everything: Setup, optimisation, and ongoing listing management Professional presentation: Your listing looks as polished as any traditional agent's Only upfront cost: Everything else is paid at settlement. The REA listing is the only cost before your property sells This is completely optional. If you want maximum exposure, we make it simple with transparent, suburb-specific pricing passed through at cost.

Question 20

How does the offer process work for sellers?

Accepted Answer

Your agent handles buyer communications and presents all offers to you clearly: We present each offer with key details explained in plain language. If you receive multiple offers, we help you compare them side-by-side. We advise on counter-offer strategy based on market knowledge. All negotiations are handled professionally on your behalf. You make the final decision—we provide the guidance to help you decide. Once you accept, we manage the contract process through to settlement. You stay in control of every decision. We handle the back-and-forth with buyers so you don't have to.

Question 21

How do I know I'm pricing my property correctly?

Accepted Answer

Pricing is one of the most important decisions when selling. Your agent provides a professional market appraisal based on: Recent sales of comparable properties in your area. Current active listings and their time on market. Your property's specific features and condition. Local market trends and seasonal patterns. Buyer demand for your property type and location. Price-per-square-metre benchmarks for your suburb. We'll give you an honest recommendation—not an overquote to win your listing. You always make the final pricing decision, and we provide the market data to support it.

Question 22

What happens if my property doesn't sell?

Accepted Answer

After 90 days, you can walk away owing nothing more. Here's the full breakdown: Listing period: We ask for 90 days to give your property a fair chance on the market Only upfront cost: The realestate.com.au listing fee ($1,179–$2,500 by suburb) if you chose that option — this is paid upfront and is non-refundable KeyHive agent fee: Only charged at settlement when your property actually sells — if it doesn't sell, you owe nothing After 90 days: If your property hasn't sold, you're free to walk away, list with another agent, or continue with us We take the risk, not you. Our fee is only earned when we deliver a successful sale.

Question 23

How does the Buyer's Agency work?

Accepted Answer

Our Buyer's Agency service gives you a dedicated agent working exclusively in your interest: Tell us what you're looking for: Location, budget, bedrooms, lifestyle requirements. We search for you: Including off-market opportunities and pre-listing properties. Professional evaluation: We assess properties and advise on fair market value. Expert negotiation: We negotiate on your behalf to secure the best price and terms. Through to settlement: Contract review, coordination, and full support until keys in hand. Only paid at settlement when you successfully purchase. No upfront fees, no obligation.

Question 24

Why use a buyer's agent instead of searching myself?

Accepted Answer

A buyer's agent works exclusively for you—unlike selling agents who work for the seller: Access to more properties: Including off-market opportunities you won't find on realestate.com.au. Professional assessment: We evaluate properties objectively and identify issues you might miss. Negotiation expertise: We know how to secure the best price without emotional pressure. Time savings: We do the searching, shortlisting, and due diligence so you don't have to. No conflict of interest: We're paid by you and represent your interests only. Particularly valuable when downsizing—you can focus on selling your current home while we find your next one.

Question 25

How does the offer process work for buyers?

Accepted Answer

Your buyer's agent handles the offer process on your behalf: You tell us the property you're interested in and the price you're willing to pay. We advise on offer strategy—price, conditions, and timing. We prepare and submit a professional offer with the right conditions (finance, inspection, settlement dates). We negotiate with the seller's agent on your behalf to secure the best terms. We keep you informed at every step with plain-language updates. If your offer is accepted, we manage the contract process through to settlement. You make the decisions. We handle the negotiations and paperwork.

Question 26

Can I see other offers on a property I'm interested in?

Accepted Answer

Offers are managed confidentially by our licensed agents and shared with the seller for consideration. Your personal identifying information is protected and only disclosed with appropriate consent. Our agents manage all offer communications professionally, ensuring fair treatment of all parties in the negotiation process. Your agent can advise you on competitive positioning based on their professional assessment.

Question 27

How does KeyHive protect me as a buyer?

Accepted Answer

Your buyer's agent provides professional protection throughout the purchase: Professional due diligence: We evaluate properties thoroughly and identify potential issues before you commit. Fair market assessment: We advise on genuine property value so you don't overpay. Contract review: Licensed professionals ensure contracts protect your interests with appropriate conditions. Negotiation buffer: We handle all communications with selling agents, removing emotional pressure. Settlement coordination: We manage the process through to keys in hand, liaising with settlement agents. No conflict of interest: Unlike a selling agent, we work exclusively for you. All backed by Professional Indemnity insurance and full regulatory compliance.

Question 28

Is KeyHive suitable for property investors?

Accepted Answer

Yes. Our fixed-fee model is particularly attractive for investors managing multiple transactions: Significant commission savings: Fixed fee instead of 2.44% means bigger savings on higher-value or multiple properties. Same professional service: Licensed agents handle your transactions with the same expertise as traditional agents. Market knowledge: Professional appraisals and market insights to support your investment decisions. Transparent pricing: Know exactly what each transaction will cost before you commit. Repeat client relationship: Work with the same team across multiple transactions for consistency. Whether buying or selling investment properties, our fixed-fee approach improves your bottom line on every transaction.

Question 29

What is the Buyer's Agency Service?

Accepted Answer

KeyHive's Buyer's Agency Service provides professional buyer representation. A dedicated agent who works exclusively in your interest to find and secure the right property. $4,000 Founding Members / $8,000 standard. Paid only at settlement: Dedicated buyer's agent representing your interests only Professional property search and market analysis Expert negotiation to secure the best price and terms Due diligence and full property evaluation Contract review and settlement coordination Access to off-market and pre-listing opportunities You only pay when you successfully purchase. No upfront fees, no obligation. Also available as part of the Buy+Sell Package for $6,000 total.

Question 30

What is the Downsizer Buy+Sell Package?

Accepted Answer

The Buy+Sell Package is KeyHive's coordinated dual-transaction service. Sell your family home and buy your next property with one dedicated team managing both sides. $6,000 Founding Members. Both services included: Selling service: Full selling service including photography, home opens, negotiation, and settlement Buying service: Dedicated Buyer's Agency with property search, negotiation, and due diligence Coordinated timing: Both settlements managed together to avoid bridging finance One team: Licensed professionals who understand both sides of your transition All fees paid at settlement. No upfront costs except optional realestate.com.au listing. Learn more about downsizing

Question 31

How does settlement coordination work when selling and buying?

Accepted Answer

Settlement coordination is one of the biggest advantages of the Buy+Sell Package. Our team manages both timelines to ensure a smooth transition. How we coordinate your move: Flexible dates: We negotiate settlement timing on both your sale and purchase to align perfectly No gap, no rush: Avoid temporary accommodation or costly bridging finance by timing both settlements together One dedicated team: The same professionals manage both transactions, so nothing falls through the cracks Contingency planning: If timing shifts on either side, we proactively renegotiate to keep everything on track Settlement agent liaison: We coordinate with both settlement agents to ensure smooth handovers WA settlement periods are typically 30-90 days. Our coordination means you can sell and buy with confidence, knowing your transition is professionally managed.

Question 32

How much do downsizers save with KeyHive vs separate agents?

Accepted Answer

Downsizers using KeyHive's Buy+Sell Package save significantly compared to engaging separate traditional agents: Traditional approach (two separate agents): Selling agent commission: 2.44 % + GST = $22,599 Buyer's agent fee: ~ $8,000 + Total: ~ $30,599 + KeyHive Buy+Sell Package: Both services bundled: $6,000 (Founding Members) Your savings: ~ $24,599 + Savings increase with higher-value properties. One team, one fee, both transactions handled professionally.

Question 33

Who is the Downsizer Buy+Sell Package best for?

Accepted Answer

The Buy+Sell Package is designed for homeowners making their next life transition: Empty nesters: Transitioning from a family home to something more suitable, less maintenance, better lifestyle Retirees: Releasing equity from the family home to fund retirement while finding the perfect next chapter Sea/tree changers: Selling in the suburbs and buying coastal or regional, with both moves coordinated by one team Equity releasers: Those wanting to downsize to free up capital for travel, investments, or family support Why one team matters: No conflicting advice from two separate agents Settlement timing coordinated by professionals who see both sides Reduced stress, one point of contact for everything Better outcomes through understanding your complete situation If you're thinking about your next move, start with a free property appraisal to understand your options.

Question 34

How can I get help from KeyHive?

Accepted Answer

Pick up the phone and call us. We'll answer. Real people, real answers, immediately. How to reach us: Phone: Call any time. No phone trees, no outsourced call centres. Just our team ready to help. Email: For non-urgent enquiries In person: Lauren comes to you for listing appointments, appraisals, and contract signing Lauren Mijatovic is your dedicated agent throughout the entire process. She'll guide you through every step, coordinate trusted local professionals (photographers, stagers, settlement agents), and keep you informed at every stage. A real person looking after your sale from start to finish.

Question 35

How quickly will you respond when I need help?

Accepted Answer

Phone: We answer immediately during business hours. After hours, emergency support is available. Our response commitments: Urgent matters: Callback within 1 hour (often faster) General enquiries: Same-day response Email: 2 hours on weekdays, 4 hours on weekends You're protected: We carry Professional Indemnity, Public Liability, Cyber Insurance, and Errors & Omissions coverage. Your transaction is backed by proper professional protections.

Question 36

How does KeyHive ensure secure transactions?

Accepted Answer

Security is foundational to KeyHive: User Verification: Identity verification is required for users engaging in key transactional steps to enhance security for all parties. Data Encryption: We employ strong encryption methods to protect personal and financial information. Secure Messaging: Our communication tools are designed with security in mind. Authentication Safeguards: We encourage and support measures like two-factor authentication for account access. Regulatory Compliance: Adherence to Australian real estate and privacy regulations. Fraud Prevention: We implement systems to help detect and prevent fraudulent activity. Regular Audits: We plan for ongoing security testing and verification. Privacy Controls: Granular settings for information sharing and visibility are part of our design philosophy. These measures aim to create a secure environment for conducting property transactions while maintaining appropriate privacy protections.

Question 37

Is KeyHive legally compliant with Australian real estate laws?

Accepted Answer

Yes. KeyHive works with licensed real estate professionals and legal experts to ensure full compliance with all relevant Australian real estate regulations. Our service has been specifically designed to meet the requirements of the states we operate in, including: Ensuring a licensed real estate professional is involved as required by state laws (e.g., as a nominee or direct service provider depending on the state). Supporting digital contracts that are legally binding under the relevant Electronic Transactions Act in each state. Guidance on proper trust account structures for handling any funds in accordance with state regulations. Compliance with Australian Privacy Principles and data protection regulations. Adherence to disclosure requirements specific to each state. As we expand, we continuously adapt our systems to meet the specific legal requirements of each jurisdiction.

Question 38

How are digital contracts and e-signatures handled?

Accepted Answer

We support Digital Contracts & E-Signing to ensure legally valid documentation: We provide tools and support for generating contracts using state-specific templates developed in consultation with real estate legal experts. The system helps incorporate terms from the accepted offer into the contract. Our e-signature process is designed to comply with Australian law and include appropriate authentication measures. Document storage is secure with proper access controls and encryption. Version control helps maintain a clear record of any modifications. Audit trails can track document activities for compliance purposes. This approach combines legal validity with the convenience of digital processes, aiming to eliminate the delays and complications of paper documentation.

Question 39

How does KeyHive protect my personal data?

Accepted Answer

Enterprise-grade encryption protects your sensitive information: AES-256-GCM encryption for personal information at rest (phone numbers, ID documents, financial details) TLS encryption for all data in transit between you and our servers Strict access controls: only authorised team members can access your data Minimal data collection: we only gather what's necessary Secure deletion when data is no longer required Your privacy is protected: We comply with Australian Privacy Principles and the Privacy Act 1988. You control your sharing preferences and visibility settings. Even in the unlikely event of a breach, your sensitive data remains encrypted and unreadable.

Question 40

What happens if there's a technical issue during my transaction?

Accepted Answer

Your transaction is never at risk from a website issue. Lauren and the team manage your sale regardless of what happens online: Your agent is always available by phone—technology issues never stop your sale progressing. All your documents and listing materials are securely backed up. If the website has a problem, we continue managing your sale directly. Emergency contact available for time-sensitive matters during settlement. The technology supports our service—it doesn't replace it. Your agent is your primary point of contact, always.

Question 41

Can I use KeyHive on my mobile device?

Accepted Answer

Yes, our website works perfectly on smartphones and tablets. You can check your listing status, view enquiries, and stay up to date with your sale from any device. No apps to download—just open your browser on any phone, tablet, or computer and everything works straight away. Of course, Lauren is always just a phone call away if you prefer to get updates directly from her rather than checking online.

Question 42

What if I change my mind or things don't work out?

Accepted Answer

90-day listing period. We ask for 90 days to give your property a fair chance on the market. After 90 days, if unsold, you can walk away owing nothing more (the only cost is the realestate.com.au listing if you chose that option, paid upfront). If you decide to switch to a traditional agent: We provide all your listing photos and materials All contracts and documents are yours to keep No penalties or exit fees Our commitment to you: No sale, no fee: You only pay if your property sells Transparent pricing: No hidden costs or surprise charges Legal compliance: All contracts meet WA requirements Quality service: Licensed professionals dedicated to your success We can't guarantee your property will sell (no one honestly can), but we guarantee fair treatment, transparent pricing, and genuine support throughout.

Your Questions, Answered

Pricing & Value

Getting Started

Modern Fixed Fee Agent

Selling Your Property

Buying Property

Downsizing

Technology & Security

Support & Success

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