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Your property information is sensitive. Here's exactly how we protect it, in plain English.
Scammers target property transactions because they involve large sums of money and detailed personal information. Traditional agents often use basic email and spreadsheets—not exactly Fort Knox.
Your personal details (names, addresses, financial info) are encrypted with the same technology banks use. Even if someone broke into our servers, they'd see gibberish.
Only you can see your property details. We don't share data with other agents, marketing companies, or anyone else. Your information stays yours.
We use enterprise-grade cloud infrastructure with automatic security updates, intrusion monitoring, and regular backups. No cutting corners.
We verify everyone's identity before they can make offers or list properties. This keeps fraudsters out and gives you confidence in who you're dealing with.
You own your data
Export or delete your information anytime. No questions asked.
Australian Privacy Act compliant
We follow all Australian privacy laws and regulations.
No surprise data usage
We only use your data for your property transaction. No marketing lists or data selling.
Clear data retention
We keep transaction records for 7 years (legal requirement), then delete them.
We don't sell your data to marketing companies or lead generation services
We don't share with agents unless you specifically choose to work with one
We don't send your details to loan brokers or insurance companies
We don't track you across other websites or build advertising profiles
We don't store payment details on our servers (we use secure payment processors)
We have incident response procedures and insurance. Most importantly, your sensitive data is encrypted, so even if someone accessed our systems, they couldn't read your personal information.
Only people you choose: potential buyers (when you list), settlement agents (when you sell), and our support team (when you ask for help). That's it.
Everyone must verify their identity with government ID before making offers. We also check against fraud databases to keep the platform safe.
We believe in complete transparency. If you have specific security questions, we're happy to answer them.